Withdrawals Procedure

To withdraw money from your account, please follow the steps below:

1. Login to the platform and register your withdrawal

2. Email the following documents to customer.service@financika.com.

a) A copy of your passport driver’s license or I.D. (Front and back.)

b) Recent utility bill dated within the last six months, current local authority tax bill, bank or credit card statement.(Please provide us with the entire document).

c) All six pages of the agreement – hand signed and dated.

If you used a Credit Card to fund your account you need to also send us the below two documents:
- a copy of all credit cards used to make a deposit. (Front and back.) Please note that only the first six and the last four digits on the front of the credit card must be visible, along with the expiry date and full name. You are welcome to hide the rest of the numbers on the front and the CVV number on the back.
- a filled-out and signed by you Credit Card Declaration, which you should have been sent upon making your request for withdrawal. If you did not receive it for some reason, please customer.service@financika.com contact us.

3. Your full bank details (account name, swift code, account no / IBAN, bank name ….).